Clients are always looking to hear about ERP success stories and failures. Maybe they honestly want to apply lessons learned from other organizations, but maybe they just want to hear “you’re not alone.” Harvard Business Review (HBR) is a a goldmine for SAP case studies that are worth sharing.
For example if you’re working at a manufacturing client, consider sharing the case of Keda Industrial Co. Ltd. Here’s the summary from HBR: “Although demand for enterprise resource planning (ERP) systems in China has been steadily increasing, many such implementation projects have ended in failure. Keda Industrial Co. Ltd. (Keda), a manufacturer of large-scale machinery in China, had successfully deployed its ERP solution. This case study documents Keda’s ERP initiative from conception to its deployment and offers insights into the factors and practices that contributed to its success in the Chinese cultural context.” You can download case studies like this one in PDF form for between $6.95 and $12.
There’s a reason why case studies are used so heavily in business schools, they contain valuable lessons. So why not pass them along to your favorite client? You might even consider attaching a brief summary of your impression of the case along with why you think it’s applicable to them. Call it “food for thought.”